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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmen Graves

November 20, 2025

5  out of  5
rating by Carmen Graves
"Ranay was super helpful and got my requests done in a timely manner, thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ranay was able to assist you promptly and effectively. We appreciate your feedback and look forward to helping you again in the future! -Lisa Sanders"
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Harriet Kelly

November 13, 2025

5  out of  5
rating by Harriet Kelly
"I have had a long time experience (years) with this agent. The team has always been friendly and very capable, coming up with solutions for all inquiries. Thank you for the peace of mind you have given me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Meghan Johnson

November 7, 2025

5  out of  5
rating by Meghan Johnson
"We had an excellent experience with Ranay at State Farm; she was proactive and incredibly responsive throughout the process. After she reviewed our current coverage and bundled everything, she was able to save us $400 per month, without sacrificing protection. Five stars!"
We responded:
"Hi Meghan, Thank you for the five stars, it made our day. Lisa Sanders Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Ranay was proactive and responsive, and that she was able to save you $400 per month while maintaining excellent coverage. Your satisfaction means a lot to us, and we’re grateful for your five-star rating. If you ever need anything else, please don’t hesitate to reach out! -Lisa Sanders "
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john sperbeck

October 30, 2025

5  out of  5
rating by john sperbeck
"Great personalized customer service from the team. Prompt responses when messaged."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you appreciated our personalized customer service and prompt responses. Providing the best experience for our customers is our top priority, and your feedback means a lot to our team. We look forward to assisting you again in the future! -Lisa "
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Blake Smith

October 27, 2025

5  out of  5
rating by Blake Smith
"This State Farm staff gets stuff done! They answer my emails quickly and get us the needed information to help us make the best decisions for our family."
We responded:
"Thank you for such a wonderful review Blake. My office manager Karren enjoyed working with you on your recent insurance purchase. Taking care of our policyholders insurance needs to protect their families is what we are all about. Lisa Sanders"
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John H Miller

October 18, 2025

5  out of  5
rating by John H Miller
"I have always had very good experiences with the team from Lisa Sanders. They’ve always taken care of my needs and are very professional and courteous. I would recommend this office to anyone looking for any kind of insurance."
We responded:
"Hi John, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help. Lisa Sanders"
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Laura Appleton

October 14, 2025

5  out of  5
rating by Laura Appleton
"We just signed on with State Farm Insurance while purchasing our first home. I am so grateful Ranay was assigned to our case to get us set up. She explained the quote run downs and adjusted them to my needs so I could understand easily, responded to my emails immediately, and showed such genuine sympathy and patience for me as I went through the home buying process that took longer then expected with the bank. I recommend if you are looking to sign up with State Farm to have Ranay assist you through for a smooth and easy process. She truly relieved so much stress for me!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Ranay provided you with such excellent support and guidance throughout your home buying process. It's wonderful to know she made everything clear, responded promptly, and helped ease your stress during what can be a challenging time. We truly appreciate your recommendation and are grateful you chose State Farm. Congratulations on your new home, and please don't hesitate to reach out if you need anything else! -Lisa Sanders"
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Dreama Palacios

September 26, 2025

5  out of  5
rating by Dreama Palacios
"Hi, States Farm Team, I would like to recognize such an amazing Team you got there. Most of all I would like to thank Lisa Snders with all her help especially through out my calls that I have no service on most areas throughout my drive here in Alaska. She was very patient and professional over the phone and never gave up on me throughout my disconnection until I complete my car insurance. It was a pleasure to continue on my up coming renewal of my insurance for this coming years. Thank you for your "GREAT SERVICE"."
We responded:
"Hi Dreama, thank you so much for the five stars! Living in Alaska is different than anywhere else, cell service in remote areas can be challenging. We are so pleased to be able to help you with your auto insurance. Thank you, Lisa Sanders and team"
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damr

September 17, 2025

5  out of  5
rating by damr
"Great at finding discounts! Thank you Ranay."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ranay was able to help you find great discounts. We appreciate your feedback and look forward to assisting you again! Lisa Sanders"
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Debbie Craig

September 15, 2025

5  out of  5
rating by Debbie Craig
"Ranay has always been super quick to respond and provide whatever it is I was needing - commonly with the issue resolved in the same day, literally! Great, respectful, quick, high quality team, at the Lisa Sanders group!"
We responded:
"Thank you, Debbie. We're thrilled to hear that Ranay and the entire Lisa Sanders Group have consistently provided quick, respectful, and high-quality service. Your satisfaction means a lot to us, and we're always here to help whenever you need. Looking forward to continuing to support you! Lisa Sanders"
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Osama Abaza

September 6, 2025

5  out of  5
rating by Osama Abaza
"I’ve been with Lisa Sanders’ State Farm office for many years, and I truly can’t say enough good things about the level of service and professionalism I’ve consistently received. Whether it’s policy questions, changes, or special requests, Lisa and her team are always prompt, knowledgeable, and incredibly helpful. Most recently, the team went above and beyond in helping me manage my policy with care and flexibility during a challenging time. There kindness and attentiveness made a big difference, and it’s clear that she genuinely cares about there clients."
We responded:
"Thank you, Osama. We have been honored to protect your family since 2008. I remember when you purchased your home and insured your first vehicles with us. My team and I appreciate your kind words, you made our day:) Lisa Sanders"
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Lila Koplin

August 20, 2025

5  out of  5
rating by Lila Koplin
"I have been a Start Farm customer for over 37 years, the service has always been exceptional. Every time I call your office, I receive timely, top notch service."
We responded:
"37 years, wow, thank you Lila for your loyalty. We are honored to be your agent and to take care of you. Lisa Sanders"
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Paula Holland

August 19, 2025

5  out of  5
rating by Paula Holland
"Tremendous customer service and support!! I highly recommend Lisa Sanders and her staff of wonderful people!!"
We responded:
"Thank you for the five stars! Karren my office manager has been with me for 20 years and I so appreciate her and how she individually cares for our policyholders. We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know! Lisa Sanders"
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KairoDeMoogle

August 8, 2025

5  out of  5
rating by KairoDeMoogle
"Really Good place to get help from the staff and team here. Ranay Helped me out, step by step as well as explaining a few of the insurance polices, while I was working on getting my self a new car. Thank you for your help as well as getting a insurance change to the new car. on side note ignore my gamer tag name lol. I mainly use yahoo."
We responded:
"Thank you! Your review made our day 😊. Congratulations on your new car. Lisa Sanders "
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Heidi Landeen

July 31, 2025

5  out of  5
rating by Heidi Landeen
"Lisa Sanders State Farm office has always provided me great service in the 8 years I've lived in Alaska. I worked with Miranda earlier this year/late last year on getting insurance on a new rental we purchased and she was great! Today I worked with Ranay to purchase boat insurance and she helped me figure out all the details that I was unfamiliar with. All the team members, (including India who answered the phone and got my info to Ranay!) are great. I really appreciate being able to call and talk to someone or work efficiently via email to get quotes and complete the purchase. Its also nice to work with the same people each time."
We responded:
"Hi Heidi, We appreciate your review! You summed up our agency vision very well. We strive to make each interaction personal and help our policyholders with whatever their current insurance need is. Thank you for the kind review, you made our day! Lisa Sanders"
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G Kevin

July 16, 2025

5  out of  5
rating by G Kevin
"I’ve been a State Farm customer for about three years now, and I have to say, the experience has always been exceptional. From the moment I first started working with Miranda, the team leader, I felt completely at ease. Miranda is incredibly patient and absolutely lovely, always taking the time to explain everything in detail and making sure I have the best coverage for my needs. Every visit feels less like a transaction and more like a supportive conversation with a friend. Recently, I added a new vehicle to my policy, and Ranay, my current representative, was just as amazing. Her communication and updates were top-notch, and I truly felt valued as a customer. I highly recommend this office to anyone in need of insurance. Plus, their office space is so warm and welcoming, it feels just like home!"
We responded:
"Hi Kevin, such kind words, thank you! You made our day:) Lisa Sanders"
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Gretchen Skiles

June 27, 2025

5  out of  5
rating by Gretchen Skiles
"I've had excellent help from Ranay. She is knowledgeable and friendly, and helped me navigate new paperwork."
We responded:
"Thank you for the five stars Gretchen. What a beautiful home with an amazing view, thank you for choosing our office to be insure it. We wish you and your family years of happy memories of skiing, northern lights and beautiful summer hikes. Lisa Sanders Agent"
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Gary Skiles

June 27, 2025

5  out of  5
rating by Gary Skiles
"Ranay helped us with our homeowners insurance for our new home in Girdwood. She was responsive, helpful, and friendly in every way. She even politely handled my dumb jokes. We are a 3 generation State Farm family and State Farm has taken good care of us. Ranay is a great example of the great service that we've experienced and come to expect."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. It warms my heart that you are a 3 generation family. Thank you for your loyalty to State Farm. Lisa Sanders Agent"
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Peter Landres

June 10, 2025

5  out of  5
rating by Peter Landres
"The entire team, from reception on, has been stellar. In particular, Ranay was super helpful, patient, thoughtful, and professional working through the details to insure our home under a fairly complicated type of real estate transaction. Highly recommended!"
We responded:
"Peter, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Lisa Sanders, Agent"
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Raheel Asghar

June 10, 2025

5  out of  5
rating by Raheel Asghar
"I had a truly positive experience with Ranay Laird at Lisa Sanders State Farm. From start to finish, Ranay was professional, kind, and incredibly helpful. She took the time to explain everything clearly and made what could have been a stressful process feel smooth and easy. What really stood out was her willingness to go the extra mile — she was always prompt in responding to my questions, respectful of my preferences, and very patient as I worked through changes to my policy. I also appreciated her honesty and the way she handled everything with care and a great attitude. If you're looking for an insurance office that actually cares about its customers, I highly recommend Ranay and the team at Lisa Sanders State Farm. They’re not just efficient — they’re genuinely great people to work with!"
We responded:
"Thank you for reviewing our State Farm office! Ranay has a special gift for listening to our policyholders and matching policy coverages to budgets, so you receive the most value for your money. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Lisa Sanders, Agent"
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Abhijeet Tambe

May 8, 2025

5  out of  5
rating by Abhijeet Tambe
"From the beginning - answering the phone call and providing the Auto &.Home insurance quotes - to the end (processing my policies) Ranay was absolutely amazing. She answered all of my questions thoroughly and provided answers to all of the questions I asked. She could not have been anymore helpful with the entire process. A true professional indeed. Thanks Ranay!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Ranay provided you with such excellent service throughout the entire process of securing your Auto and Home insurance policies. We pride ourselves on delivering exceptional customer experiences, and it’s wonderful to know that Ranay went above and beyond to address all your questions thoroughly and ensure the process was smooth and seamless for you. Your feedback truly means a lot to us, and we’ll make sure to pass along your praise to Ranay. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Thanks again for trusting us with your insurance needs! -Lisa Sanders"
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Seunghyun & Irene OH

May 7, 2025

5  out of  5
rating by Seunghyun & Irene OH
"I had an excellent experience with the customer service team. From the very beginning, they were prompt, courteous, and genuinely attentive to my concerns. The representative I spoke with took the time to listen carefully, provided clear and helpful information, and followed up to ensure everything was resolved to my satisfaction. It's rare these days to find service that feels both efficient and personal, but they managed to strike that perfect balance. I truly appreciate their professionalism and dedication—it made a big difference. Highly recommended!"
We responded:
"Thank you for taking the time to share your thoughts! In this world of AI chats and long hold times, my office strives to set ourselves apart. We staff so there is a real person at the other end of the phone who listens to you and matches insurance products to your needs. If you ever have any questions or need assistance, we’re here to help! Lisa Sanders"
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Jennifer Goyette

April 30, 2025

5  out of  5
rating by Jennifer Goyette
"Miranda was super knowledgeable and helpful when I called seeking better rates. Moved all my policies over to State Farm which saved me quite a bit of money. Really enjoy Lisa Sanders staff and am super happy that I made the switch."
We responded:
"Thank you so much, Jen! We’re thrilled to hear that you enjoyed working with Miranda and that she was able to help you save money—that’s always our goal! If there’s anything else you need or if we can assist you further, please don’t hesitate to reach out. We truly appreciate your business and your kind feedback"
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Lisa

April 30, 2025

5  out of  5
rating by Lisa
"I’m incredibly grateful for Ranay at this office. She’s well informed and is always a pleasure to talk to. She takes her time answering all my questions so I understand my policy, and what I appreciate most is if she doesn’t have the answer right away, she makes sure to get me one."
We responded:
"Thank you so much, Lisa, for sharing your wonderful experience with Ranay! She is truly dedicated to ensuring our customers fully understand their coverage, and it’s great to hear that her efforts made such a positive impact. We truly value your business and appreciate you taking the time to leave such kind feedback. If you ever have any questions or need assistance, we’re always here to help!"
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Tim Manier

April 30, 2025

5  out of  5
rating by Tim Manier
"Juliana was very helpful and knowledgeable about my account and helping me add a new vehicle. Highly recommend. TM"
We responded:
"We appreciate your review! Juliana is a delight to work with, and we are grateful to have her as part of our team. We truly appreciate your business! -Lisa"