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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Traci Real

October 11, 2024

5  out of  5
rating by Traci Real
"We have worked with Lisa for years for our auto and home insurance. We have been very happy with all the support we get from Lisa and her team. Recently we made some changes to our coverage and Lisa and Ranay went above and beyond to ensure our coverage was correct and the billing was corrected. We appreciate the extra effort they put in to help us."
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J/W Constructors

October 7, 2024

5  out of  5
rating by J/W Constructors
"I have been a customer of Lisa Sanders State Farm Insurance for more than a decade, I currently have Life, Home and a business auto policy with them. Through the start up of my new business they have been extremely helpful in navigating the various insurance requirements I have faced with speed, and often a helpful explanation of what I was actually needing. I look forward to continuing to work with them in the future"
We responded:
"Thank you so much for taking the time to write a review. Your words exemplify everything I have held as important in my career with State Farm. In 1986 I was a newcomer to Alaska and lucky enough to be hired by State Farm claims. Since 1999 I have been honored to serve our policyholders as an agent. Thank you again for your kind words. Lisa Sanders"
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Jennifer Money

September 24, 2024

5  out of  5
rating by Jennifer Money
"Ranay and L.S. State Farm are simply lovely people. The responsiveness is top tier."
We responded:
"Thank you for the 5 stars Jennifer😊. We strive to answer every phone call with knowledge and kindness. Thank you for being insured with our office for many years, and for taking the time to write such a positive review. Lisa Sanders"
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Vivian Lian (XOAK)

September 5, 2024

5  out of  5
rating by Vivian Lian (XOAK)
"The best insurance company/agent I've ever worked with. Rates are amazing, great coverage for auto, home, rental, atvs, etc. Every time I've called, someone answers and is so friendly and quick to help. (Just today, I was emailed my insurance declaration within seconds after I called for the request. Thank you Miranda!!). Thank you Lisa and team for taking such great care of my fam for the last decade. :)"
We responded:
"Vivian, thank you for taking the time to give us such an amazing review. My team comes in every day ready to make a difference in our policyholders lives. Miranda is my team lead and really knows her insurance. I am very grateful for my staff and policyholders. Lisa Sanders"
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Jennifer Solberg

August 27, 2024

5  out of  5
rating by Jennifer Solberg
"I've had insurance coverage through State Farm all of my life and through Lisa Sander's office since 2003. They have been so easy to work with from day 1. Today, Ranay Laird in the office spent 30 minutes with me going over all my coverages and taking the time to explain them to me. She never rushed me, but explained them to the detail I needed to fully understand them. With Lisa Sander's office, you feel like you have a friend in the insurance business who really cares about you."
We responded:
"Wow Jennifer thank you!! Ranay is a gem, my office is lucky to have her. People like you and your family make coming to work such a pleasure. Lisa Sanders"
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julie robinson

June 14, 2024

5  out of  5
rating by julie robinson
"I've used this office for almost 20 years and they are fantastic. Karren is especially helpful and communicative. Highly recommend!"
We responded:
"Thank you so much Julie for taking the time to leave a review. Karren has been with me for over 18 years. Her professionalism, empathy, knowledge and as you mentioned -communication skills, make her an important part of the day to day operation of the business. And thank you for your many years of loyalty to State Farm and my office. Lisa Sanders"
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Xaines

April 19, 2024

5  out of  5
rating by Xaines
"Very easy to deal with and very understanding of what the customer wants. Miranda has been a super great help when it comes to dealing with policy changes, even going out of her way to explain discounts I'm eligible for. Absolutely the best insurance experience I've had."
We responded:
"Thank you so much for the very kind words about my team lead Miranda. She has such kindness and values the importance of taking time to understand our policyholders needs and budget. You made our day with your review!! Lisa Sanders"
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S C

March 28, 2024

5  out of  5
rating by S C
"I have been insured with Lisa's office for almost 21 years & would recommend them to anyone! I have moved out of Alaska & so sad to leave the wonderful staff she has. Trinity is a gem to deal with! Thanks for everything!"
We responded:
"Thank you so much for the kind review. Trinity has been a valued member of my staff for over five years. Good luck on your move and travels. Lisa Sanders"
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Marco Vargas

March 25, 2024

5  out of  5
rating by Marco Vargas
"Very professional!!"
We responded:
"Thank you Marco!!! My team and I are so pleased you found us professional and easy to work with. Our goal is to take the time and care to be sure our policyholders understand what they have purchased, and fit needs to budgets. Thank you again,we look forward to many years of being your insurance agent and company. Lisa Sanders"
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Jennifer Brandt

February 28, 2024

5  out of  5
rating by Jennifer Brandt
"The staff is amazing! I get the best customer service. Always friendly, helpful, understanding and thorough. Would definitely recommend Lisa Sanders office!"
We responded:
"Thank you for the 5 stars and every kind review Jennifer!! I have enjoyed insuring your family for over 25 years and being there to help manage the risks involved with all of those changes. My team and I look forward to being there for you for many years to come. Lisa Sanders"
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Agdalina Eversole

January 18, 2024

5  out of  5
rating by Agdalina Eversole
"If you are looking to move to Alaska and don’t where to start when it comes to your insurance, I’d recommend Lisa Sanders. They have been super helpful and patient with telling me what to expect and how auto insurance in Alaska works. I worked with Ranay and I really appreciate that she took her time to explain my options and made sure I understood my coverages. You can feel that she really cares and wants to help you find what’s right for you. If you want superior service from a knowledgeable and reliable office, Lisa sanders State Farm is the one!"
We responded:
"Goodness Agdalina, I am humbled by your review. Thank you. My team and I truly believe in State Farm’s motto “like a good neighbor State Farm is there”. And it begins at the agents office. I staff my office so my team members have the time policyholders need to have questions on auto insurance, home insurance, renters, etc answered. Insurance is complicated and we want our policyholders to the coverage they need when accidents happen. Thank you for your trust in State Farm and my office "
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jeffrey wood

December 28, 2023

5  out of  5
rating by jeffrey wood
"Helped us with Our property and renter's insurance. Awesome to work with. Super helpful. Karren got us setup when we had issues with another provider in no time. The entire process was quick and simple."
We responded:
"Thank you for the stars Jeffrey!! Karen has been with my office for over 18 years, I can’t imagine the office without her kindness, empathy and extensive insurance knowledge. I am so glad we were able to help you with your property and renters insurance. We look forward to serving you for many more years. Lisa Sanders"
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Tommy Sheridan

October 31, 2023

5  out of  5
rating by Tommy Sheridan
"For years, we've enjoyed and greatly appreciated State Farm's (Lisa Sanders, Clayton Clark, and the entire "Team Sanders") service relating to our home and car insurance. And more recently, we bought a boat and an associated insurance policy, and Clayton's service was AMAZING! The policy we received is a great one to match their incredible service. Highly recommended!"
We responded:
"Thank you so much for the uplifting review!! Clayton really enjoys writing boat insurance policies as well as home and auto insurance. I am so fortunate to have Clayton and my five other team members. In this world of call centers and artificial intelligence my office values human conversations and serving our policyholders. We look forward to working with you on your insurance needs for many years to come. Lisa Sanders"
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Ivan Koliada

October 13, 2023

5  out of  5
rating by Ivan Koliada
"Отличная компания Лизы Сандерс! Уже год страхуем машины именно тут! Замечательное обслуживание ! Особенная благодарность Клайтону Кларку!!! Он всегда на связи и всегда готов проконсультировать по всем вопросам по страховке автомобилей!"
We responded:
"Thank you Ivan! Clayton has been with my office for over 3 years and customers love interacting with him. He brings extensive knowledge of car and home insurance and recently received his life insurance license. We look forward to insuring you for many years to come. Lisa Sanders"
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диана герасимова

October 12, 2023

5  out of  5
rating by диана герасимова
"I love Lisa Sanders office, her staff are always available to help with any insurance questions I have. They are also a bilingual office, speaking both English and Russian."
We responded:
"Thank you so much for the 5 stars! We pride ourselves on providing personalized attention to each of our policyholders, based on their insurance needs. We are fortunate to have Clayton, who is bilingual. Thank you for choosing our State Farm office. Lisa Sanders"
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Juliana Silva

October 11, 2023

5  out of  5
rating by Juliana Silva
"I would highly recommend this office!! Customer service is amazing!! I called the office and spoke with Miranda for an auto quote, she was super helpful and explained drive safe and save, which is a wonderful discount especially for young drivers. If you are looking for insurance definitely check out Lisa Sanders State Farm!"
We responded:
"Juliana, Thank you so much for the kind words about Miranda. She has been a valued member of my team for over five years and an expert on auto, home and business insurance. Lisa Sanders"
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Jennifer Scheideman

September 2, 2023

5  out of  5
rating by Jennifer Scheideman
"Thank you Karren for helping me with my Auto and Business insurance!! She made the process a breeze and got us the best insurance policy! Highly recommend!"
We responded:
"Thank you for the 5 stars and kind words Jennifer. Karren has been with my office for over 18 years. She and my other team members strive to help policyholders understand the ins and outs of insurance and best meet policyholders needs. We look forward to helping you with your auto and business insurance for many years to come. Lisa Sanders"
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Shon Austermuhl

August 1, 2023

5  out of  5
rating by Shon Austermuhl
"Lisa Sanders State Farm will always be my first choice for insurance. I highly recommend them to anyone who is maybe new to buying insurance, or maybe even looking for a new provider because they offer a caring and knowledgeable approach to meeting your specific needs. Thank you State Farm for being a larger than life neighbor to so many including me."
We responded:
"Wow Shon, thank you for the amazing review. Every time I see the last name Austermuhl I tear up and remember Geri, who stayed with me as one of my original team members when I took over for the prior agent. 24 years ago Geri saw me through my first few years as an agent, giving me invaluable insight on how to take care of our policyholders from the agency side. We are so proud to insure the next generations or Austermuhls. Lisa Sanders"
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Becky

May 9, 2023

5  out of  5
rating by Becky
"Lisa Sanders and her staff provide the best service one could want. They are always responsive, prompt, and thorough. I have been with them for over 13 yrs with all types of policies (auto, home, boat, rental properties, umbrella, etc) and never a problem and they ensure all is in order as well. They follow-up and follow-through."
We responded:
"Thank you, Becky! It has been a joy to talk with you through the years as your insurance needs grew and changed. I remember when we helped you with your teenage children's first auto insurance policies. Now they are all grown up with lives of their own. Karren my office manager is skilled with the in's and outs of Rental Dwelling Policies, and takes pride in managing your account, including your home, boat and Umbrella policies. Thank you for your longevity with my office. We look forward to many more years of taking care of your insurance needs. Lisa Sanders"
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LifeCoachKris

May 3, 2023

5  out of  5
rating by LifeCoachKris
"Karren Svejnoha At Lisa Sanders office is AMAZING! She had helped me out with her knowledge and so much patience in order for me to get the best rate possible. I am glad that I chose this particular office and Lisa’s team! Thank you again Karren❤️"
We responded:
"Thank you Kris and welcome to our office 😊Karren has been with me for almost 18 years. She has a gift for listening to people and helping them find the right insurance products to fit their needs and budget. We look forward to serving you for many years to come. Lisa Sanders"
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terri morganson

April 5, 2023

5  out of  5
rating by terri morganson
"We always receive prompt, professional, and friendly service when we need to talk with Lisa or her team."
We responded:
"Thank you, Terri!! Your family has been with my agency since 1999, and with the prior agent back to the 1980's. I still remember meeting with both of you when I was a brand new agent and am so glad my office and State Farm have been a part of your life for the past 24 years. You and Mike are true Alaskans with all of your outdoor adventures. Take care and we look forward to many more years serving you and your insurance needs. Lisa Sanders"
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Celia Koelsch

March 3, 2023

5  out of  5
rating by Celia Koelsch
"Dealing with Lisa Sanders State Farm office is a pleasant experience with friendly, knowledgeable staff, who are willing to help at the customer's convenience. I appreciate their promptness and courtesy."
We responded:
"Thank you Celia. We strive to take the time to listen to our policyholders needs, so we can give the information needed to make important insurance decisions. It is important to all in our office to treat everyone with kindness and empathy. We appreciate your business and look forward to taking care of your insurance needs for a long time to come."
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Rory San Filippo

January 11, 2023

5  out of  5
rating by Rory San Filippo
"Karren Svejnoha did a fantastic job with our insurance."
We responded:
"Thank you, Rory!! Karren has been a valued member of my team for 17 years. We are so happy we can help you with your home insurance. Because we insure your home, you are able to take advantage of our multi line discount on your autos. We look forward to many more years taking care of your insurance needs. Lisa Sanders"
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Maurice Hollowell

October 22, 2022

5  out of  5
rating by Maurice Hollowell
"We have been customers for over 14 years. Their office staff have always been helpful and professional to contact. Our agent, Karren, always had good recommendations for the right coverage on home, remote property, autos and umbrella. When there was a problem or concern related to our insurance, she was always available and quick to assist us. This is a great company with experienced employees and we highly recommend them for all your insurance needs."
We responded:
"Thank you, Maurice!! My team and I have been honored to take care of you and your families auto, home and Umbrella insurance needs for the past 14 years. We have enjoyed seeing your family grow and prosper. How time flies, our children and grandchildren just keep growing and delighting us don't they?"
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highside1001

October 11, 2022

5  out of  5
rating by highside1001
"As always, excellent to deal with. Lisa and Clayton have always taken great care and expertise with all of my car/home insurance needs. It's always a pleasure to call or text them. A+"
We responded:
"Thank you for your kind words Nate. Clayton is a valued member of my team, we strive to have a corporate culture of caring about our policyholders and taking the time each one needs to address whatever the need it, whether it be car insurance, home insurance, checking for discounts, or answering billing questions. We have enjoyed taking care of your insurance since 2007 and look forward to many more years serving you. Lisa Sanders"